Onboard Service - Safe Working Practices
The Brief
As part of their journey to becoming a ‘zero-harm’ workplace, Great Western Railway wanted to create a video that showed colleagues the safe working practices they should follow when working with the onboard service trolley. These are heavy bits of kit and are being used on fast moving trains so it is really important that they are used in the safest possible way.
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ProductionProduction
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Editing
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Post Production
Our Approach
We realised pretty quickly that the experience of handling a 50kg trolley in a room is very different to trying to do it on a fast moving train going through a patch of ‘rough-riding’ and also that any manual handling video shot in a controlled studio would get very short-shrift from an audience that would have to implement the advice in a much more challenging environment.
So we decided that the only way forward would be to produce the video on a real-life moving train.
This was the best way to create the kind of authenticity that we needed for our message to get a hearing.
Shoot days
Video delivered
Crew members
Crew member cameos
Trips to London per day
Shoot days
Perhaps unsurprisingly -this meant the shoot was challenging. There were health and safety considerations, logistical considerations and the basic challenge of getting stable shots on the rougher parts of the journey.
We had to take induction courses in safety to be able to film in each of the locations and had to submit a method of work for approval. For example, when working handheld with the camera we had to have a member of the crew on hand to make sure we didn’t bump into a member of the public or accidentally walk backwards off of the platform while trying to get the perfect shot.
We worked with one of the safety assessors to ensure that every bit of the footage adhered to the best practice when it came to safety.
