Social Care Wales Essential Skills E-learn
The Brief
Social Care Wales commissioned the development of a new set of Essential Skills Wales digital learning resources for the Health & Social Care and Early Years & Childcare sectors. The aim was to create national, bilingual resources that support learners working towards Level 1 and Level 2 qualifications, while reflecting real-world sector contexts and diverse learning needs.
The resources needed to be engaging, flexible and accessible, supporting multiple teaching approaches including independent learning, group sessions and one-to-one delivery. Accessibility and compliance were critical requirements, with all outputs needing to meet WCAG 2.2 AA standards and align with Welsh language obligations. The final resources would be hosted by Social Care Wales and used by learning providers across Wales.
Our Approach
The project began with a detailed planning and content analysis phase, using insights from Phase 1 research to structure learning into clear modules, lessons and topics. Content was written and developed to support practical, care-based scenarios, helping learners build confidence in applying essential skills within real working environments. Mock assessments, quizzes and knowledge checks were integrated throughout to support progression and understanding.
Graphic design played a key role in shaping the overall learning experience. Visual concepts, layouts, illustrations and interactive elements were developed to create a consistent and engaging look and feel, while maintaining clarity and ease of use. Design decisions were guided by accessibility best practice, ensuring content was easy to read, navigate and interact with across devices.
- 2 qualification levels
- 100% bilingual
- Multimedia
- WCAG 2.2 AA compliant
- Training & support provided
- Custom graphics and illustrations
- Interactive elements
- Knowledge checks & quizzes
Alongside written content and design, multimedia elements were produced, including video, animation, motion graphics and supporting audio. All digital resources were built to be fully responsive, platform-compatible and optimised for performance.
Bilingual delivery was embedded throughout the project, with all final resources translated into Welsh using accredited translators. Extensive testing and stakeholder engagement ensured the resources were effective, relevant and inclusive. The project concluded with final handover, system testing, and training to support ongoing use and updates.
The result is a robust, accessible and future-proof set of digital learning resources supporting workforce development across Wales.